Shipping Policy

Shipment processing time 

All orders are processed within 3 days.  

Shipments or deliveries may be delayed due to weekends and holidays. if we are experiencing a high volume of orders, and expect any delays. We will communicate these changes.  

Shipment confirmation and order tracking 

Our customers receive a shipment confirmation and tracking number after the order is placed. 

Customs, duties, and taxes 

Naamani Artisan Cosmetics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). 

Damages

If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.